> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ideatura.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Data and privacy

> Check how project information is used and who can see what you share.

Before sharing a drawing or model, check your practice's and client's requirements. Use this page to understand what information a task can include, where to read the data terms and how to check the audience of a message.

## 1. Data and account

Before adding project material, read the [Privacy Policy](https://ideatura.ai/privacy) and the terms applicable to your account. Identify what the task includes: prompts, attachments, screenshots, element information, model geometry or diagnostic reports. A document open locally can still supply context to cloud-connected features.

## 2. Check the processing route

The [Privacy Policy, section 5](https://ideatura.ai/privacy), explains how AI providers process task information. It also describes two separate uses of eligible data: developing Ideatura's models and preparing de-identified datasets for external licensing. The workspace **Data Use Control** covers both uses; personal workspace owners and shared workspace administrators manage it. Enterprise and individually negotiated custom-plan content is excluded from both.

Opting out has exceptions for datasets prepared earlier. Read the [Privacy Policy](https://ideatura.ai/privacy) and [Terms of Service](https://ideatura.ai/tos) for those limits. For processing locations and providers, read the [Data Processing Agreement](https://ideatura.ai/dpa).

If a project restriction needs an answer these documents do not supply, contact [team@ideatura.ai](mailto:team@ideatura.ai) before uploading the affected material. Use a permitted minimal example for troubleshooting.

## 3. Choose the sharing audience

Use the [Community forum](https://docs.ideatura.ai/v2/troubleshooting/report-a-problem.md) for general questions with non-sensitive examples. [Direct support](https://docs.ideatura.ai/v2/troubleshooting/report-a-problem.md#direct-support) conversations in Studio are shared with members of the selected workspace. Check which workspace you are using before sharing project or account details.

![Workspace Support header identifying its audience as Everyone in @Ideatura.](https://mintcdn.com/ideatura/iWGoaZ4QanafaxQ-/images/studio-tour/support-audience.svg?fit=max\&auto=format\&n=iWGoaZ4QanafaxQ-\&q=85\&s=ca2712269c1e1f268ac556cbd2e87b1b)

Review the attached context, screenshot and privacy notice before sending a [problem report](https://docs.ideatura.ai/v2/troubleshooting/report-a-problem.md#problem-reports). The diagnostic bundle is private to Ideatura support; that notice does not change the audience of a separate Support conversation.

![Problem-report notice stating that the diagnostic bundle is private to Ideatura support.](https://mintcdn.com/ideatura/iWGoaZ4QanafaxQ-/images/studio-tour/report-privacy.svg?fit=max\&auto=format\&n=iWGoaZ4QanafaxQ-\&q=85\&s=6f255e5ea2ab84281970a29b403c10a9)

## 4. Delete an account

In the portal, open **Settings → Profile** and scroll to **Danger zone**. Save any output you need before deleting your account. The warning below says deletion is permanent and signs you out everywhere. Read the policy for retention requirements; account deletion does not mean every record or backup disappears immediately.

![Portal Profile Danger zone with the account-deletion button and permanent-deletion warning.](https://mintcdn.com/ideatura/iKDOomFNi0bCoQmW/images/studio-tour/account-delete-control.svg?fit=max\&auto=format\&n=iKDOomFNi0bCoQmW\&q=85\&s=fec5a3ae08813f1bfd32b63c8720008d)


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