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Overview

Include the automation or chat, Chat ID, project/model, view/sheet, expected result, and what actually happened. These details let the team locate the same task and compare the intended and observed behavior. Also include the Studio version, connected application/version, relevant error, and the smallest example that reproduces the issue. Use the current Ideatura support route.

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In Ideatura

  1. Copy the conversation or automation reference and Chat ID.
  2. Name the model and view or sheet.
  3. Write expected versus actual behavior.
  4. Add a screenshot, report or permitted sample where useful.

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Check the result

Someone can locate the task and reproduce the difference without guessing the target or request.