Connection problems
Overview Check the supported version, required components, running application, and intended document. Follow the connection-specific recovery steps. Confirm the target again before resuming the task. For help understanding the setup or connection workflow, search the Community forum first. Include the application and version, connection state and steps you tried. If the connection still fails reproducibly, use Report a problem to send the relevant diagnostics.Interrupted tasks
Overview Inspect the current result before retrying. Identify what completed, what changed, and what remains unfinished. Use the appropriate recovery action and narrow the next request to the unresolved part where possible. For advice on the workflow or how to improve the request, search the Community forum first. Describe the intended result, what completed and what you tried next. If the same fault can be reproduced, use Report a problem for the error and diagnostics.Report an issue
Overview For a general question about how to use Ideatura, start with the Community forum. Use Report a problem for a reproducible fault and its diagnostics. Include the automation or chat, Chat ID, project/model, view/sheet, expected result, and what actually happened. These details let the team locate the same task and compare the intended and observed behavior. Also include the Studio version, connected application/version, relevant error, and the smallest example that reproduces the issue. Review the report’s attachments and privacy information before submitting. In Ideatura- Copy the conversation or automation reference and Chat ID.
- Name the model and view or sheet.
- Write expected versus actual behavior.
- Add a screenshot, report or permitted sample where useful.